Privacy and Data Policy
This Privacy Policy explains how we at Sloty collect, use and protect the personal information you provide when you register, play or otherwise interact with our online casino services. We value your privacy and set out here the types of data we handle, why we process it and how you can exercise your rights.
Types of data we collect
Personal data
When you create an account we collect identifying information such as your name, date of birth, address, email address and telephone number. We also collect documents for identity verification and proof of address during Know Your Customer (KYC) checks. Payment details provided to make deposits or withdrawals are processed to complete transactions and are retained only as required for lawful record-keeping.
Technical data
We log device and connection information including IP address, browser type, device identifiers, operating system and language settings. We also record activity data such as pages visited, game sessions, session duration and clicks. This helps us maintain site performance, detect fraud and improve user experience.
Transactional data
Transactional records include deposits, withdrawals, bet history, game outcomes and any bonuses or promotions applied to an account. We keep these records to manage your account, comply with legal and anti-money laundering obligations and resolve disputes.
How we use your information
We use personal and technical information to provide, maintain and improve our services, to process payments, to carry out identity checks and to prevent fraud and money laundering. We may also use aggregated or anonymised data for analytics, product development and to monitor responsible gambling behaviour. Where required, we will rely on lawful bases such as contract performance, legal obligations and, where appropriate, your consent.
Data protection practices
We apply administrative, technical and organisational measures to protect personal data against unauthorised access, loss or misuse. Access to personal information is restricted to staff and third-party providers who need it to deliver services. We review our security practices regularly and retain data only for as long as necessary for the purposes set out here or to meet legal requirements.
Cookies and tracking technologies
We use cookies and similar tracking technologies to remember preferences, enable secure logins, analyse site usage and deliver relevant content. Third-party providers such as analytics and advertising partners may also place cookies when you use our site. You can manage cookie preferences through your browser or via our cookie settings where available.
User rights
You have rights to access, correct or request deletion of your personal data, and to object to or restrict certain processing activities. You may also request data portability where applicable. To exercise these rights, contact us using the details below. We will consider each request in line with applicable data protection law.
Access, correction and deletion of data
If you want a copy of the personal data we hold, to update inaccurate information or to request removal, contact [email protected]. We may ask you to verify your identity before taking action and will inform you of any limits to deletion where legal or regulatory requirements prevent removal.
Information sharing and third parties
We may share information with payment processors, identity verification and fraud prevention providers, regulatory authorities and other service partners who perform services on our behalf. All third parties are required to process your data securely and only for the purposes we specify.
Privacy policy updates
We may update this Privacy Policy from time to time. When changes are made we will publish the revised policy on our site and indicate the date of the latest update. Continued use of Sloty after the update constitutes acceptance of the revised policy.